Frequently Asked Questions
Everything you need to know about your high-performance gear.
How do I determine the correct size for my protective gear?
We provide detailed sizing charts on every product page. For helmets and body armor, we recommend measuring your circumference with a flexible tape measure to ensure a snug, anatomical fit for maximum safety.
What is your return policy for worn equipment?
For safety reasons, we only accept returns on items that are in new, unused condition with original packaging. If you have used the gear on a ride, it is no longer eligible for return unless there is a manufacturing defect.
Do you offer a crash replacement program?
Yes, we care about your safety. Leatt offers a crash replacement program that provides a discount on a replacement helmet or neck brace if yours is damaged in a documented high-impact accident.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Expedited options are available at checkout if you need your gear before your next race or event.
How should I clean and maintain my Leatt neck brace?
We recommend wiping the brace with a damp cloth and mild detergent. Do not use solvent-based cleaners or high-pressure washers, as these can damage the structural integrity of the composite materials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for eligible regions.